The State of Communities in 2018
A six minute survey by co-matter
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The ways we engage with each other online is changing entire industries.

Our annual survey captures the views of the people behind the scenes: those that create, lead and manage communities. From local groups to global platforms.

Please take a few minutes to share your insights. We’ll publish the results in early 2018, for all of us to learn what makes communities thrive in the coming year.

What is your primary country and city of residence?

City *

What is your gender? *

Which title best describes your job? *

E.g. content creator, marketer, community manager, creative, consultant..
Why do you engage with your users / customers? *

Why do you think people become part of your community? *

What do you think is most important for a community to thrive in 2018? *

Which type of content do you think will engage people the most next year? *

Would you like to increase your audience's engagement next year? *

True or False: In 2018 people will engage more in specialized, niche communities rather than on large, open platforms. *

True or False: Successful communities have a defined set of guidelines for their members to interact with each other. *

With guidelines we mean rules, regulations, toolkits etc.
True or False: I’m satisfied with the platforms I currently have on hand to engage with my audience. *

With platforms we mean places such as Facebook, Twitter, Snapchat, Instagram, Reddit, Slack...
Why do you feel dissatisfied with the current platforms? *

What makes you satisfied with the current platforms? *

True or False: I find it hard to measure the impact of my community. *

Which of these metrics do you believe is most effective to measure the impact of your community? *

Which of these technologies do you plan to use more in 2018? *

In which ONE area will audience engagement play a crucial role in the next five years? *

Why do you think so?

Are you more or less optimistic about the relevance of communities today than you were 12 months ago? *

Is there anything else you would like to contribute?

We're curious to hear your thoughts.
Thank you for taking the time to share your insights with us. The results will be published in early 2018. We'll let you know when it's ready.

Visit our website if you want to learn more about co-matter.
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